Find Answers
Here you’ll find answers to the questions we get asked the most. If you cannot find the answer you are looking for. Please don’t hesitate to contact us directly.
Frequently Asked Questions
- Bank transfer or Bank cheque
- Credit and debit cards
- PayPal
- Cash
You will require a driver’s license or a government-issued photo ID for domestic flights or a passport for international flights.
Depending on the country you are travelling to, you may require a business, tourist or student visa. The best option is to check with the consulate.
You can book a flight up to 11 months before the travel date.
If you have to cancel a trip, you may be entitled to a partial or full refund, depending on the type of ticket you purchased. We do recommend taking out cancellation insurance. A full refund is typically offered by all airlines in the case of the death of a family member, provided you are able to produce a death certificate.
Our emails and phone lines are monitored 24/7. As well as the option to contact us Via Whatsapp. If there is an emergency while travelling we are happy to assist you no matter the time of day.
